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ONLINE SUPPORT

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Asia-Pacific Region

China
City Location Local Support
Beijing Room 1803, SK Tower
Beijing 100022, China
Phone: +86 10 85252277
For Enterprise
Sales hotline: 800-820-8876 or +86 21 63848622
Technical support: 800-820-8839 or +86 21 26037677
Mobile user can dial number: 400-820-8839

 

For Consumer
Technical support: +86 21 26037676
email to consumer@trendmicro.com.cn
Guangzhou Room 3702, Metro Plaza, 183
Tian He Bei Road
Guangzhou, Zipcode:510075
Phone: +86-20-8755-3895
Shanghai 8/F, Century Ba-shi Building
398 Huai Hai Road(M)
Shanghai 200020, China
Phone: +86 21 63848899
Nanjing Building B, Soho International
Plaza
Ningnan DaDao
Nanjing 210012, China
Phone: +86-25- 52386000

 

Hong Kong
City Location Local Support
Wanchai 917 9/F Shui On Centre,
6-8 Harbour Road Wanchai,
Hong Kong Phone: +852-2866-4362
Fax: +852-2866-4363
Support hotline (Worry-Free): +852-2612-0541
Support hotline (PC-cillin): +852-2612-0099

 

General enquiry: tmhk@trendmicro.com.hk
Support email (Enterprise Solutions):hksupportcenter@trendmicro.com.hk
Support email (PC-cillin):consumer@trendmicro.com.hk

 

India
City Location Local Support
Delhi 617, DLF Tower - B ,
Jasola District Centre,
New Delhi – 110025, India
Phone: +91 11 42699000
 
Mumbai 704 – A Wing, 215,
Atrium, Andheri Kurla Road,
Andheri East, Mumba–400 059
Phone: +91 22 28395776
 
Bangalore # 511 - 512, 5th Floor,
Prestige Meridian - I
# 29 MG Road
Bengaluru 560001 India
Phone: +91-080-4096 5068
 

 

Indonesia
City Location Local Support
Jakarta The Plaza Office Tower,
21st Floor
Jl. MH. Thamrin Kav. 28-30
Jakarta 10350 - Indonesia
Phone: +6221 2992 2177
Technical Support
Phone: +6221 2992 2199
Email: idsupport@trendmicro.com
Sales Support
Email: sales.id@trendmicro.com

 

Korea
City Location Local Support
Seoul 6FL HongWoo Building 945-1,
DaeChi-dong,
KangNam-ku, Seoul (135-846)
Phone: +82-2-561-0990
Sales email: sales@trendmicro.co.kr
Support email: support@trendmicro.co.kr

 

Malaysia
City Location Local Support
Kuala Lumpur Trend Micro Malaysia Sdn Bhd (661143-T)
Suite 31-01, 31st Floor,
Menara Keck Seng,
203 Jalan Bukit Bintang,
55100 Kuala Lumpur, Malaysia
Phone: +603.2772 2288
Fax: +603 2145 9200
Email: sales.my@trendmicro.com
Consumer technical support hotline: 1800 18 2288
Other product support hotline: 1800 18 6868

 

Philippines
City Location Local Support
Manila 8/F The Rockwell Business
Center Tower 2 Ortigas Avenue
Pasig City, Metro Manila
Philippines 1600
Phone: +632-995 6200
Technical Support
Phone: +632 995 6240

 

Sales Support
Email: phsales@trendmicro.com

 

Singapore
City Location Local Support
Singapore 8 Temasek Boulevard
#09-04/05 Suntec Tower Three,
Singapore 038988
Phone: +65 6379 2060
For Sales Enquiry
Phone: +65 6379 2060
Email: sales.sg@trendmicro.com

 

For Technical Support
SMB/ENT hotline: 1800 580 5800
Consumer hotline: 1800 888 6868

 

Taiwan
City Location Local Support
Taipei 8F, No. 198,
Tun-Hwa S. Road, Sec. 2,
Taipei 106, Taiwan
Phone: +886-2-23789666
PC-cillin Users
Customer Service Hotline Tel:+886-2-2378-3666
Web mail : http://www.trend.com.tw/pccmail/
Please review the FAQ if you have any problems using PC- cillin

 

Enterprise Technical Support Hotline
Phone: +886-2-2377-2323
Web mail : http://www.trend.com.tw/corpmail/

 

Enterprise Business Hotline
Phone: +886-2-2378-2666
Email: sales@trend.com.tw

 

Thailand
City Location Local Support
Bangkok Central World Tower,
999/9, 44th Floor,
Unit 4410 -4412,
Rama I Rd.,Pathumwan,
Bangkok 10330
Thailand
Phone: +66 2 646 1968
Sales email: sales.th@trendmicro.com
Marketing email: marketing.th@trendmicro.com
Support email: helpdesk.th@trendmicro.com

 

Vietnam
City Location Local Support
Hanoi 10th Floor,
VINACONEX Building,
34 Lang Ha Street,
Dong Da District
Hanoi, Vietnam
Phone: +84 4 37186424
Fax: +84 4 37186425
For Sales Enquiry
Phone: +84 4 37186424
Mobile: +84 918489292-913225486
Email: vninfo@trendmicro.com

 

For Support Enquiry
Phone: +84 4 37186424
Email: vnsupport@trendmicro.com

 

Australia and New Zealand

Japan


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