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Our Customers

“We like the ease of management of Deep Security and the fact that the client is significantly lighter than the Cisco Security Agent—that’s very nice.”

— Blaine Isbelle, Systems Administrator, Information Services Technology, University of California Berkeley

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OHIOHEALTH

Industry: Healthcare

Location: Columbus, Ohio

# Employees: 12,000+

CHALLENGE: Introduce virtual desktop infrastructure (VDI) without compromising protection of patient data

SOLUTION: Deploy Deep Security, extending agentless security to VDI endpoints

RESULTS: Protection automatically extended to virtual endpoints, plus improved performance



MILLCREEK COMMUNITY HOSPITAL

Industry: Healthcare

Location: Erie, Pennsylvania

# Employees: 400

CHALLENGE: Give physicians, nurses, and technicians access to data at the point of care while preventing unauthorized access to sensitive protected health information (PHI)

SOLUTION: Trend Micro Endpoint Encryption for full disk encryption and user authentication

RESULTS: Secure, immediate access to crucial patient data for improved care



ACTAVIS

Industry: Pharmaceuticals

Location: Zug, Switzerland

# Employees: 10,000+

CHALLENGE: Consolidate on a single security vendor; reduce time and costs associated with administering and monitoring security

SOLUTION: Switch to Trend Micro Enterprise Security for endpoints, messaging and in-the-cloud protection

RESULTS: Minimized IT time required for security



WAKEMED HEALTH & HOSPITALS

Industry: Healthcare

Location: Raleigh, North Carolina

# Employees: 7,600

CHALLENGE: Leverage virtualization for cost efficiencies and centralized control of sensitive data

SOLUTION: Expand Enterprise Security for Endpoints; introduce agentless Deep Security; engage Technical Account Management Services

RESULTS: Smooth, secure transition to virtualized servers and desktops



BETH ISRAEL DEACONESS

Industry: Healthcare

Location: Boston, Massachusetts

# Employees: 1,750

CHALLENGE: Secure new SaaS electronic healthcare services for network of 450 physicians

SOLUTION: Virtualize data center to deliver application services; secure it with Deep Security and Enterprise Security for Endpoints

RESULTS: Increased security and flexibility and reduced costs for virtualized cloud applications



MEDICAL CENTER OF GEORGIA

Industry: Healthcare

Location: Macon, Georgia

# Employees: 4,600

CHALLENGE: Strengthen protection and compliance that easily extends to virtual desktops

SOLUTION: Upgrade to Enterprise Security Suite; add Deep Security and Data Loss Prevention

RESULTS: Better visibility for data protection, with more granular control of patient data



ORIGO

Industry: Financial Services

Location: Edinburgh, UK

# Employees: 45; and 50,000+ email users

CHALLENGE: Cost-effectively secure email communications between platforms, life companies, pension providers, and advisors

SOLUTION: Trend Micro Email Encryption

RESULTS: Improved customer service with speed of electronic communication; simplified data protection; lower costs than PKI solutions



NATIONAL BANK OF ABU DHABI

Industry: Finance

Location: Abu Dhabi, United Arab Emirates

# Employees: 5,000

CHALLENGE: Maintain top safety ranking and scalability while moving to cloud infrastructure/service

SOLUTION: OfficeScan endpoint protection with Intrusion Defense Firewall and DLP plug-ins; Deep Security for virtualized and traditional servers

RESULTS: Smooth security roadmap that extends protection into virtualized and cloud environments



GREATER CINCINNATI INSURANCE BOARD

Industry: Non-profit business associations

Location: Cincinnati, Ohio

# Employees: 2

CHALLENGE: Introduce security without increasing the administrative burden on a resource-limited non-profit organization

SOLUTION: Protect PCs with Worry-Free Business Security Services; use SafeSync for Business to securely share files

RESULTS: Enhanced mobility with anytime, anywhere instant data access from smart devices



YAPI KREDI

Industry: Finance

Location: Levent-Istanbul Besiktas, Turkey

# Employees: 17,000

CHALLENGE: Secure virtual environment, maintain compliance, and maximize consolidation

SOLUTION: Deploy Deep Security to meet technical and business requirements including VMware integration

RESULTS: Excellent performance and consolidation with strict security controls for compliance



OMNI COMPANIES

Industry: Financial Services and Insurance

Location: Vancouver, Canada

# Employees: 100

CHALLENGE: Securely deliver services and target PCI compliance without slowdowns

SOLUTION: Protect virtual servers with Deep Security; protect physical and virtual desktops with Enterprise Security for Endpoints

RESULTS: Preemptive protection and optimized performance with PCI-compliant capabilities


CITY OF FRESNO

Industry: Municipal Government

Location: Fresno, California

# Employees: 4,500

CHALLENGE: Improve PCI compliance for online transactions

SOLUTION: Deploy Deep Security

RESULTS: Built-in templates simplify PCI compliance



OHIO DEPARTMENT OF DEVELOPMENTAL DISABILITIES (DODD)

Industry: State Government/Healthcare

Location: Columbus, Ohio

# Employees: 3,200

CHALLENGE: Minimize user complaints by providing thin-client users with a desktop experience equivalent to traditional PCs

SOLUTION: Secure virtual desktops with Deep Security

RESULTS: Transparent security, with no user complaints due to slowing of applications



CITY OF PITT MEADOWS

Industry: Municipal Government

Location: Pitt Meadows, British Columbia

# Employees: 65

CHALLENGE: Extend security to virtualized environment

SOLUTION: Switch to vendor that integrates well with VMware; deploy Deep Security and Enterprise Security for Endpoints

RESULTS: Agentless protection; light endpoint security footprint



MINISTRY OF HEALTH, GOVERNMENT OF KUWAIT

Industry: Government

Location: Kuwait

# Employees: 100,000+

CHALLENGE: Protect patient data and proprietary research results, while minimizing IT management

SOLUTION: Switch to OfficeScan with DLP plug-in

RESULTS: 50-60% performance improvement, for reduced security overhead and faster time to protection



CITY OF OULU

Industry: Municipal Government

Location: Oulu, Finland

# Employees: 10,000

CHALLENGE: Merge infrastructures of four surrounding cities, while reducing costs and complexity

SOLUTION: Deep Security for agentless protection

RESULTS: Protection of virtual desktop infrastructure (VDI) that is easy to deploy, administer, and scale

Jussi Tarkkonen talks about merging multiple municipal security infrastructures. [05:13 min]



CITY OF KELOWNA

Industry: Municipal Government

Location: Kelowna, British Columbia

# Employees: 800–1,000

CHALLENGE: Make security invisible to end users and keep it light on the desktop

SOLUTION: Deep Security and Enterprise Security for Endpoints to secure a virtualized environment without draining resources

RESULTS: Light-and-lean security that improves protection and simplifies administration


UNIVERSITY OF CALIFORNIA, BERKELEY

Industry: Higher Education

Location: Berkeley, California

# Employees: 2,082; 36,100+ students

CHALLENGE: Find replacement for discontinued Cisco Security Agent; minimize impact on users

SOLUTION: Replace Cisco Security Agent with Deep Security

RESULTS: Significantly reduced security footprint; easier provisioning and alignment with managed services model



UNIVERSITY OF WINDSOR

Industry: Higher Education

Location: Windsor, Ontario

# Employees: 1,500; 16,000 students

CHALLENGE: Block threats before they impact local systems and networks

SOLUTION: Multilayered Trend Micro Enterprise Security including OfficeScan, ServerProtect and ScanMail

RESULTS: 81% decrease in web-based malware and 41% fewer infected machines



MOUNT PLEASANT INDEPENDENT SCHOOL DISTRICT

Industry: K12 Education

Location: Mount Pleasant, Texas

# Employees: 1,000; 5,500 students

CHALLENGE: Gain visibility into new virtualized and cloud environments

SOLUTION: Take advantage of Deep Security monitoring capability across physical and virtual servers

RESULTS: Detailed logging and monitoring, without disrupting users



BATTLE GROUND SCHOOL DISTRICT

Industry: K12 Education

Location: Battle Ground, Washington

# Employees: 1,500, 13,000 students

CHALLENGE: Stay ahead of emerging threats without increasing budget or staff

SOLUTION: Enterprise Security for Endpoints including DLP plug-in; Trend Micro Mobile Security

RESULTS: Cost-effectively consolidate endpoint security and increase data loss protection



ROCKLIN UNIFIED SCHOOL DISTRICT

Industry: K12 Education

Location: Rocklin, California

# Employees: 1,100; 11,500 students

CHALLENGE: Minimize costs, management complexity, and performance impact for VDI

SOLUTION: Replace traditional endpoint security product with Deep Security

RESULTS: Lowered resource utilization for security by 10% and improved consolidation



MORGAN COUNTY SCHOOLS

Industry: K12 Education

Location: Madison, Georgia

# Employees: 500; 3,300 students

CHALLENGE: Provide a safe environment for students without increasing staff

SOLUTION: Introduce virtual desktop infrastructure secured by Trend Micro Enterprise Security for Endpoints

RESULTS: Optimized security scan performance and spent less time supporting desktops


EscapeWire Solutions

Industry: Technology and Communications Solutions

Location: Buffalo, New York

Customer Base: 1000 managed desktops

CHALLENGE: Managed services costs were rising due to time spent on security-related service requests

SOLUTION: Switch customers to Trend Micro Worry-Free Business Security and take advantage of Trend Micro™ Worry-Free™ Remote Manager and Trend Micro™ Licensing Management Platform

RESULTS: Time savings, from security solutions that are easier to deploy and manage.



KEN-KOR

Industry: IT Managed Services Provider

Location: Chicago

CHALLENGE: To make sure that they can secure a small business's computer systems, including desktops and laptops—while keeping comprehensive managed services affordable for customers and profitable for Ken-Kor

SOLUTION: Trend Micro™ Worry-Free™ Remote Manager

RESULTS: With the MSP program and the Remote Manager, they saw a reduction of travel time and increased utilization of staff time.



TAZ Networks

Industry: Technology Solutions and Services

Location: Brighton, Michigan

Customer Base: 35 managed services customers; 700 desktops total

CHALLENGE: Helping customers maximize ROI for technology deployments

SOLUTION: Trend Micro™ Worry-Free™ Business Security Standard

RESULTS: Simplicity of standardizing on a single security solution, which conservatively reduces support time by 20%



On-Site PC Services

Industry: IT Services

Location: Southlake, Texas

Customer Base: 27 managed companies; 200 seats (growing)

CHALLENGE: Offer affordable managed services to small businesses (5 to 50 PCs)

SOLUTION: Switch managed clients to Trend Micro Worry-Free Business Security Services ; take advantage of Trend Micro Managed Service Provider program

RESULTS: Greatly improved margin due to visibility and control over renewals; much less time spent on support of security



TRANQUIL IT

Industry: IT Services

Location: Bishop’s Stortford, UK

# Employees: Approximately 25 small/ medium businesses

CHALLENGE: Do more with less, including providing a comprehensive range of security software and hosted services that can be tailored to fit each customer

SOLUTION: Recommend Trend Micro Worry-Free Business Security portfolio to all customers

RESULTS: Industry leadership, with secure Tranquil IT “Miniclouds” that appeal to SMBs



SOL4 IT CONSULTING

Industry: Technology Solutions and Managed Services Provider

Location: Vienna, Austria

# Employees: 150 businesses; approximately 7,500 users

CHALLENGE: Provide services that give small and medium businesses (SMBs) the same or better protection than big businesses

SOLUTION: Trend Micro Worry-Free Business Security Advanced and Standard

RESULTS: Allows customers to focus on their business, not IT security with a comprehensive security feature set that can be deployed across all customer sites



SPEROS

Industry: IT Services

Location: Savannah, Georgia

# Employees: 34 companies

CHALLENGE: Align security with service delivery model and technology roadmap; improve operating cost

SOLUTION: Switch clients to Worry-Free Business Security Services; take advantage of Trend Micro Managed Service Provider program

RESULTS: High level of automation, saving time and lowering operating costs



PANTHER IT

Industry: IT Services

Location: Hartford, Connecticut

# Employees: 30 companies

CHALLENGE: Improve protection for small businesses with highly distributed environments

SOLUTION: Switch clients to Worry-Free Business Security Services; use Worry-Free Remote Manager to manage multiple accounts

RESULTS: Improved customer satisfaction, with fewer interruptions for security-related issues

Roman Raykhlin talks about how he improved responsiveness across his highly distributed customer base. [04:41]



SWISSCOM IT SERVICES

Industry: IT Services

Location: Worblaufen, Switzerland

# Employees: 2,895

CHALLENGE: Provide consistent protection across physical and virtual servers; increase resource utlization of virtual machines

SOLUTION: Deploy Deep Security for secure multi-tenant capability

RESULTS: Efficient service delivery; increased VM density; reduced total cost of ownership



BOOMARANG DATA BACKUP & SECURITY

Industry: Managed Services

Location: Cincinnati, Ohio

CHALLENGE: Give enterprise-class solutions and approaches to small businesses and non-profit organizations

SOLUTION: SafeSync for Business file sync and sharing; Worry-Free Business Security Services

RESULTS: Efficient service delivery; increased VM density; reduced total cost of ownership

Ron Eveleigh and Christopher Bomar discuss the challenge of securing company data. [13:50 min]



DUBEX A/S

Industry: IT Security Services

Location: Copenhagen, Denmark

# Employees: 250 companies

CHALLENGE: Help customers keep up with latest threats especially those targeting mobile devices

SOLUTION: Recommend Trend Micro OfficeScan and Mobile Security

RESULTS: Simplified management with single console for traditional endpoints and new mobile devices



GODADDY.COM

Industry: Website Hosting

Location: Scottsdale, Arizona

# Employees: 3,000+

CHALLENGE: Block continually changing threats that could compromise customer data

SOLUTION: Trend Micro Deep Security

RESULTS: Improved protection, enhanced visibility, and minimized performance impact



HALTON CHILDREN'S AID SOCIETY

Industry: Social Services

Location: Burlington, Ontario, Canada

# Employees: 140

CHALLENGE: Do more with less, in terms of IT staff and the technology tools that they select

SOLUTION: Trend Micro™ Worry-Free Business Security

RESULTS: Time savings, with an easy-to-install and easy-to-manage security solution



WESGAR

Industry: Manufacturing, Sheet Metal

Location: Port Coquitlam, British Columbia, Canada

# Employees: 230

CHALLENGE: Keep up with the latest threats, and protect mission-critical assets

SOLUTION: Trend Micro™ Worry-Free Business Security

RESULTS: Safer operations, for maximizing business continuity



VICAN, INC.

Industry: Manufacturing and Distribution

Location: Southlake, Texas

# Employees: 15 (plus 35-45 contractors on a seasonal basis.)

CHALLENGE: Block threats and malware that could impede the business, detracting from the core business function of generating profits

SOLUTION: Managed security service, based on Trend Micro™ Worry-Free Business Security Services

RESULTS: 20-30% reduction in total security-related IT expenditures; improved protection of business critical systems and customer information



CHURCHILL CORPORATE SERVICES

Industry: Relocation and Housing Services

Location: Hawthorn, New Jersey

# Employees: 500

CHALLENGE: Consolidate company-wide infrastructure without increasing business risks

SOLUTION: Introduce "VMware-ready" Deep Security to secure new private cloud

RESULTS: Easy scaling of infrastructure and security; ease in meeting compliance regulations



GUESS? INC

Industry: Fashion/Retail

Location: Los Angeles, California

# Employees: 5,000

CHALLENGE: Replace aging hardware cost-effectively without sacrificing security

SOLUTION: Deploy Enterprise Security for Endpoints and Deep Security on virtual servers

RESULTS: Scalable, PCI-compliant compute environment; 35:1 consolidation ratio



RADIOWORKS GROUP

Industry: Advertising

Location: London, England

# Employees: 50

CHALLENGE: Too many threats, including an overwhelming amount of spam, reaching the company’s network and computers

SOLUTION: Switch to Worry-Free Business Security and add Hosted Email Security

RESULTS: In-house technology team no longer wastes time recovering from attacks; improved performance on mail servers



BOEKEL DE NEREE

Industry: Legal Services

Location: Amsterdam, Netherlands

# Employees: 300

CHALLENGE: Efficiently protect sensitive client information in virtual environment

SOLUTION: Switch from traditional antivirus solution to Deep Security

RESULTS: 40%-50% reduction in time spent managing security



GOOD HARBOR VINEYARDS

Industry: Food and Wine

Location: Lake Leelanau, Michigan

# Employees: 20

CHALLENGE: Protect sensitive data assets, including extensive tracking information required for compliance with wine industry regulations

SOLUTION: Switch to Worry-Free Business Security Services and introduce SafeSync for Business

RESULTS: Increased awareness of security status; flexible acces to company data; automatic backup in the cloud



SIERRA RV CORPORATION

Industry: Vehicle Sales and Service

Location: Sunset, Utah

# Employees: 54

CHALLENGE: Simplify security and protect customers from inappropriate web content

SOLUTION: Upgrade to InterScan Web Security virtual appliance

RESULTS: Increased visibility and control over Internet activity and related applications



ECKLER

Industry: Automotive

Location: Titusville, Florida

# Employees: 150

CHALLENGE: Protecting customers’ credit card information and demonstrating compliance

SOLUTION: Switch to Trend Micro Deep Security and Data Loss Prevention

RESULTS: PCI compliance and fewer attacks making it to the company’s PCs and servers




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